| Error Code | Meaning | Safe first steps | Technician required | Related help |
|---|---|---|---|---|
| E7010 | Cooktop is unable to connect to the home network (Wi‑Fi) or to the hood. | Switch the appliance off and on again. | Yes — if the message appears again after restart. | |
| E8206 | Wireless cooking sensor is faulty. | No user repair recommended beyond disabling the feature and arranging service. | Yes — service/support is required. | |
| E9000 or E9010 | Supply voltage is incorrect and outside the normal operating range. | Do not service the appliance internally; verify the home's electrical supply. | No appliance technician — contact the electrical utility or a qualified electrician; service support may also be needed. | |
| F0 | MoveMode® is not activated. | Acknowledge the error by touching any button; cooking can continue without MoveMode®. | Yes — call support and provide the exact error code. | |
| F9 | The extended Flex Zone does not switch on. | Acknowledge the error by touching any button; the remaining cooking zones can still be used. | Yes — call support and provide the exact error code. | |
| U400 | Supply voltage is incorrect and outside the normal operating range. | Do not service the appliance internally; verify the home's electrical supply. | No appliance technician — contact the electrical utility or a qualified electrician; service support may also be needed. |
Why a Thermador Induction Cooktop Stops Heating or Shows a Code
Understand Thermador induction cooktop messages involving Demo Mode, overheating, hot cookware near the controls, Wi-Fi or hood communication, wireless cooking sensors, Flex Zone operation, extended heating, and incorrect voltage. Use the displayed code to determine whether the cooktop needs cooling, a safe reset, sensor attention, or professional electrical diagnosis in San Diego.

